IT services for students

The Office of Information Technology Help Desk is here to help with your technology needs.

Your account

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Your WMU username and password. Learn about your account or reset your password.
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Two-factor authentication (2FA) is required as part of the WMU login process for students, faculty and staff.
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Frequently asked questions about two-factor authentication 2FA.
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Technology services associated with your Bronco NetID, available to future & current students.

Get Connected

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Connect laptops, smartphones, or tablets to Wi-Fi
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Register a TV, game console, or any other internet-connected device to Wi-Fi
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Connect parents, family, and friends to Wi-Fi
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Need a computer?

WMU recommended laptop specifications.

Email powered by Office 365

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Learn about W-Exchange for email, communication, and collaboration tools.
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Download and install Outlook for iOS devices.
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Download and install Outlook for Android devices.
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Install Microsoft Office on your personal devices.

Collaboration Tools

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Chat-based workspace which provides team text, audio, and video chat, 1 on 1 text, audio, and video chat, and more.
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Web conferencing, personal meeting rooms, screen sharing, interactive training environments, large-scale online events and more.
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Collaboration tools including popular apps such as Google Drive, Meet, Calendar, Sites, and more.